The frequency of litigation in liability insurance claims is increasing incrementally as impacts of the COVID-19 pandemic subside. While litigation remains a small percentage of overall claim volume, the cost of resolving those claims is disproportio…
Today’s industry professionals are very familiar with the phenomenon of social inflation, in which insurers’ claim costs increase faster than general economic inflation. In the medical malpractice space in which my team operates, I’ve observed case v…
The promise of savings and disenchantment with the time and cost of litigating automobile claims in the courts gave rise to “personal injury protection” (PIP) and a “no-fault” approach to auto insurance in the 1970s. Under this system, the injured pa…
That magic moment . . . no, we aren’t launching a new dating site. What we’re talking about is that specific point in time when a claim could and should have been settled and for some reason, often one beyond the control of the examiner, it wasn’t. …
One of the most profound lessons I learned from implementing a workers’ compensation alternative dispute resolution (ADR) program was how employers could use a simple process to help reduce their litigation rate. As I’ve seen in my own experience …
My mom suffers from vascular dementia. It's a progressive, slow, debilitating disease. As a non-medical person new to the maze of healthcare and elderly care, there was a lot to learn. My mom's in a nursing home 10 minutes from my house and I am now …
When we look at what drives workers’ compensation costs, litigation is always at the top of our list of expenses. After the decision is made to involve counsel – for the injured worker and/or the employer – efforts are traditionally aimed at long-ter…